PRIVACY POLICY

Last Updated: August 2026

Veya Rides is operated by Veya LLC. We respect your privacy and are committed to handling the personal information you provide through our website responsibly.

INFORMATION WE COLLECT

When you use our website, request information, submit a ride request, or apply to become a driver, we may collect information you voluntarily provide, including:

NameEmail addressPhone numberPickup and destination informationRequested ride date and timeTrip and passenger informationInformation about additional stops or special ride instructionsDriver application informationVehicle year, make, model, mileage, registration status, and insurance statusDriving experience and information voluntarily provided about driving historyAvailability and other information submitted through our forms

Our website and service providers may also automatically collect certain technical information, such as device, browser, IP address, and website usage information, through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We may use information collected through the Veya Rides website to:

Respond to ride requests and inquiriesCommunicate about availability, trip details, and faresReview prospective driver applicationsCommunicate with driver applicants about screening and onboardingOperate and improve our website and servicesMaintain business and administrative recordsHelp protect the safety and security of our customers, applicants, business, and websiteComply with applicable legal and regulatory requirements

RIDE REQUESTS

Submitting a ride request through this website does not guarantee or confirm a reservation.

Information submitted through a ride request may be used to evaluate the request and communicate with you about availability, trip details, and pricing.

DRIVER APPLICATIONS

Information submitted through the Become a Driver application is used for preliminary applicant screening and communication.

Applicants who move forward may later be asked to provide additional documentation or information necessary for background checks, driving-record checks, insurance eligibility, vehicle requirements, regulatory compliance, and onboarding.

Please do not send Social Security numbers or other highly sensitive information by regular email unless Veya Rides provides specific instructions for an appropriate submission method.

HOW INFORMATION MAY BE SHARED

We may share information when reasonably necessary with service providers that help us operate our website, communications, transportation business, insurance, screening, or regulatory processes.

For prospective drivers, relevant information may also be provided to insurance providers, screening providers, regulatory authorities, or other parties involved in determining driver or vehicle eligibility when appropriate.

We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, customers, drivers, or business.

We do not sell personal information collected through our website.

DATA SECURITY

We take reasonable steps to protect information provided to us. However, no website, email system, or method of electronic transmission or storage can be guaranteed to be completely secure.

Please avoid sending highly sensitive personal information through regular email unless specifically instructed to do so.

DATA RETENTION

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, for business recordkeeping, and to comply with applicable legal, insurance, and regulatory requirements.

COOKIES AND WEBSITE TECHNOLOGY

Our website is hosted through Wix and may use cookies and similar technologies necessary for website functionality, security, analytics, and other website features.

You may be able to manage certain cookie preferences through your browser or through cookie controls made available on the website.

YOUR PRIVACY QUESTIONS

If you have questions about this Privacy Policy or information you have submitted through the Veya Rides website, please contact:
Veya Rides
Operated by Veya LLC
Email: veyarides@gmail.com

CHANGES TO THIS PRIVACY POLICY

Veya Rides may update this Privacy Policy as our website, services, or legal requirements change. The updated version will be posted on this page with a revised “Last Updated” date.